At dastantraders.com, we are committed to delivering your orders promptly and reliably—no matter where you are in the world. The following shipping policy outlines how we process, ship, and deliver our products globally.

1. Shipping Origin

All orders are dispatched directly from our secure fulfillment facilities located in the USA. We partner with reputable global and regional couriers to ensure your order is handled with care.

2. Free Shipping USA

We proudly offer USA free shipping on every order—worldwide slightly charges from 10$ to 30$ depends on the regions. Free shipping is automatically applied at checkout; no minimum purchase or promotional codes required.

3. Order Processing & Handling Time

• Orders are processed and ready to ship within 24 hours of placement (excluding weekends and public holidays).
• Orders placed before 2:00 PM (USA time) typically leave our warehouse the same day.
• Orders placed after 2:00 PM, or during weekends/holidays, are shipped on the next business day.

4. Delivery Timeframes

• Within USA: Most orders are delivered within 2 business days from dispatch.
• International Destinations: Standard delivery times range from 7 to 14 business days. Delivery times may vary by country, region, and customs clearance processes.
• Tracking numbers are provided so you can monitor your shipment’s progress at every stage.

5. Shipping Carriers

We utilize trusted international carriers and leading local postal services, chosen to provide reliable, fast, and secure delivery tailored to your location. The choice of carrier may depend on your destination, package size, and unanticipated logistical needs.

6. Customs, Duties & Taxes

• Shipping is free worldwide, but customs duties, import taxes, and regulatory fees are the responsibility of the recipient. These charges vary by country and are not included in the price at checkout.
• Customs procedures may occasionally cause delays outside of our control. Please check your local customs policies in advance.

7. Shipping Restrictions

While we aim to serve customers globally, certain items may be restricted from import into some countries due to local regulations. If your order cannot be delivered for legal or logistical reasons:

• We will notify you as soon as possible.
• You will receive a full refund for the undeliverable items.

8. Address Accuracy

Please ensure your shipping information is accurate, complete, and current when placing your order.

• Incorrect or incomplete addresses may result in delivery delays or loss.
• We are not liable for delivery failures caused by inaccurate addresses provided by the customer.

9. Lost or Damaged Shipments

If your shipment is delayed, lost, or arrives damaged:

• Contact us within 48 hours of receiving (or missing) your shipment for resolution.
• We may require supporting documentation (such as photos, tracking details, etc.) to investigate claims.

10. Delivery Delays

While our goal is timely worldwide shipping, some delays may occur due to severe weather, customs, holidays, or other unforeseen circumstances.

• We appreciate your patience and will keep you informed of any major delays.

11. Customer Service & Support

For all shipping, delivery, order tracking, or international eligibility inquiries, contact us via email:
Amazon@dastan.uk

Our dedicated support team is here to ensure your order reaches you smoothly—no matter where you are.